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Live chat is an efficient way for business organizations to handle customer queries and grievances over website. eAssistance Pro helps organizations in providing instant live chat support services to their customers. It offer multiple chat plugins for web visitors that can be conveniently pasted anywhere on the business website. eAssistance Pro allows live chat sessions on different platforms such as Windows, Android, Apple Mac and Blackberry. It enables multiple live chat sessions in an organization and also makes web chat process highly secured with 256-bit security encryption feature. Web chat software monitor visitor activities on web such as web page access. It also comprises of geo mapping feature to track visitor location and time. eAssistance Pro also queue visitor messages in the operator account when operator is busy in other chat activity. It offers online dictionary and automatic spell checkers in the operator console and visitor messenger. Web chat software also notify web operator about chat requests of other operators in the operator to operator chat Windows. It saves visitor messages in the offline folder of operator account when operator is not available in the live chat room. Advanced text settings of eAssistance Pro allows both operators and visitors to alter the font size, color and style of live chats. Web chat software block all suspicious visitors from ongoing as well as future chat process within an organization. It enhances business of the organizations through Proactive chatting and AIO analysis. eAssistance Pro is available in free trial version that works for only 15 days. To continue using the software after trial period, users must buy the licensed version from our online resellers.

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