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Description of ProvideSupport: Live Chat for Customer Service 3.2.4:
Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you donlt have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, automatic chat transcript emailing. Very easy to set up - just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer's side. Fully customizable to fit your websitels design.
Supported OS: Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
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