HOME Network and InternetConferencing and Collaboration Tools Freeware HelpDesk CentreDesk Group
Freeware HelpDesk CentreDesk Group
- $ 99.00
- Shareware
- 20.8 MB
- Merging Technologies
Description of Freeware HelpDesk CentreDesk Group 3.2.2:
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Invoice summary
Log completion
Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory
To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
Supported OS: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003
System Req: Microsoft Office 2000 or 2003 Professional
Popular terms of download Freeware HelpDesk CentreDesk Group:
Software downloads related to Freeware HelpDesk CentreDesk Group
HelpDesk CentreDesk Repair
FREEWARE multi-user helpdesk applications, that are simple to use
more info
download
FREEWARE CentreDesk Corporate
FREEWARE multiuser FREEWARE Corporate helpdesk solution that is simple to use
more info
download
NetWrix Group Policy Backup and Restore
NetWrix Group Policy Backup and Restore is a freeware product for automated Group Policy backup. The product automatically creates backups of all Group Policy objects and settings and provides granular GPO restore capabilities.
more info
download
NetWrix Group Policy Change Reporter
NetWrix Group Policy Change Reporter is a free tool that audits the changes made to Group Policy and delivers detailed information on a daily basis, with who changed what data and previous and current values.
more info
download
NetWrix Group Policy Change Reporter
NetWrix Group Policy Change Reporter is a free tool that audits the changes made to Group Policy and delivers detailed information on a daily basis, with who changed what data and previous and current values.
more info
download
LBE Desktop Helpdesk
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
more info
download
Text File Workshop
Store all your notes, ideas, plans, contacts, to-do lists and researches in a single file. Group them by topics, organize into the trees and easily find information you need. Freeware!
more info
download
GroupWebService
As user-self-service authenticated users in your company may use this website to add their account to a specified group.
more info
download
Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web form, manually or automatically. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. E-mail history, FAQ.
more info
download
Cobynsoft's AD Search
Cobynsoft?s AD Search is a simple to use, yet sophisticated, freeware application that allows you to quickly retrieve, search, filter, group, export, and print Active Directory objects. Cobynsoft?
more info
download
Aplus DVD Backup
Aplus DVD Backup is professional DVD clone tool for burn your favorite DVD movies to DVD-R(W) and DVD+R(W) Disc remaining original quality. so, it is time for you keep you original DVDs in safe.
more info
download
Paint online bear N2
Paint online bear. Paint online bear. Game for kids and childs. Paint online pictures. Children like this games.
more info
download
News related to Freeware HelpDesk CentreDesk Group
GlobeNewswire (press release)
DSP Group's XciteR family of dual-core VoIP processors delivers an ideal combination of high performance and cost-effectiveness. The state of the art Acoustical Echo Canceler (AEC) delivers...
4-traders
Dell Software announced today the addition of two new utilities to its vOPS Server Explorer freeware appliance from Dell acquisition VKernel, a noted provider of enterprise-class capacity management and performance...
Equities.com
Release date- 15012013 - Boston, Massachusetts - Dell Software announced today the addition of two new utilities to its vOPS Server Explorer freeware appliance from Dell acquisition VKernel, a noted provider of...
MarketWatch (press release)
More from Reuters " The Full Research Report on US Airways Group, Inc. - including full detailed breakdown, analyst ratings and price targets - is available to download free of charge at: [...
Equities.com
The Full Research Report on Lloyds Banking Group plc - including full detailed breakdown, analyst ratings and price targets - is available to download free of charge at: [http://www. ... Mentor Graphics Corporation is...
FlightSim.com (press release)
It is a very personal feeling which is rather difficult to explain, I just like them because of their work and because of their personalities. Do you develop payware/freeware or both and why? Freeware...
MarketWatch (press release)
The Full Research Report on Lloyds Banking Group plc - including full detailed breakdown, analyst ratings and price targets - is available to download free of charge at: [ http://www. ... Mentor...
Hacker Group
walkermessenger
This is the case with some freeware. You need to make sure your anti-virus and spyware programs are up to date when getting freeware. The best way to get freeware without malware is to download from the producer of...
PR Web (press release)
Simon King`s Utilities Group, founded in 2009, is a software development company focused solely on state-of-the-art data compression technologies, offering the highest data compression ratios along with ease...